Ordering Process
At Happy Family Store, placing an order is a very simple and easy process. If you use Android smartphone you can also utilize a dedicated app which gives you quick access to our platform. Additionally, you can choose to receive our daily newsletter and receive our best deals. Use our search box, or browse through available products categories. Once you’ve made your decision, click “Add to Cart”. When you’re ready to proceed to check out, review items that you have selected, and click “Proceed to Checkout.” Once you proceed to checkout, enter your delivery address and choose preferred method of delivery. With just a few clicks, you’re all done and the package is already heading to you
Payment Methods
We understand that security is a top priority when buying things online, especially when it comes to health products. At family pharmacy, all promotions are manually checked, and we have implemented special security measures that will further enhance protection of user data. We work with most popular payment systems out there, including major credit and debit cards. All information that you share with us is completely secure as we have the newest version of encryption technology guaranteeing security for every purchase that you make through our site.
Delivery Options
You can select the best method for you whether it’s a regular mail delivery service that typically takes from 10 to 25 days, and a Trackable Courier Service that makes sure that US clients will receive their orders within just 7-14 days. If you chose expedited delivery option, your shipment will arrive much quicker, usually within the same day or no more than one or two days from the day that it has been sent. We have shipment options both for national and international destinations. As soon as your order starts being processed and packed you will be issued tracking information so that you could monitor every single step during the journey of your package.
Returns & Refunds
Customer satisfaction is our main focus. If you receive a wrong item, or it arrives damaged or expired, you can return the item, within 14 days (more information). The returning product must unopened and new. In order to initiate a return process please contact our 24/7 customer support team and we’ll guide you through each and every single step to ensure that you get your full refund with no hassle. Our goal is to provide the best return experience and eliminate stress related with such practice allowing customers like yourself shopping peacefully without worries.